Shipping Policy

Last updated: [November 2025]. At Coquetry Maison, we want your order to arrive safely and on time. This Shipping Policy explains how we process, package, and deliver all purchases made through our website.

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Processing Times

Orders are processed within 1–3 business days. You’ll receive a confirmation email once your order is placed and another email when your package ships. We do not process or ship orders on weekends or holidays.

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Shipping Methods & Costs

Shipping rates are calculated at checkout based on your location and the delivery option you choose. We currently offer standard domestic shipping within the United States.

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Delivery Estimates

Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or unexpected delays outside our control. Once your order leaves our facility, tracking information will be emailed to you.

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Order Tracking

Every shipped order includes a tracking number, and tracking may take up to 24 hours to update.

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Lost, Damaged, or Delayed Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery and we will help file a claim with the carrier.

 

Service Interruptions

Shipping may be delayed during high-volume seasons or due to carrier-related issues, and major delays will be shared on our website or by email.

 

Questions?

For any questions, please contact us at 1111coquetrymaison@gmail.com.

 

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